Videos have no Sound

First of all check that the mute button on the side of your device is not activated and that your volume is also turned up while the App is open..

iOS7 on the iPad has a separate mute button that affects certain types of Apps.

If you open the lock screen by sliding up from the bottom you should see an icon for a bell that may have a line through it. Tap this to toggle the mute and then try the app again.

See the attached image.


Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request


  • 0

    Done all this and still no sound

  • 0

    I have followed instructions and still doesn’t work. Just purchased Thin app

Please sign in to leave a comment.
Powered by Zendesk