Follow

Hypnotic audio unexpectedly cutting off

An issue has been reported where the hypnotic audio cuts off midway through on some devices/versions of Android. 

We have not been able to re-create the issue but are continuing to investigate the issue. We hope to arrive at an answer soon. 

In the meantime, please try the following if you experience the problem:

  1. Open the `Settings` app. 
  2. Select the `Display` options
  3. Check your `Screen Timeout` setting. If this is set to a low time (i.e. less than 30 mins) please increase the setting and try to listen to the hypnotic session again. 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

8 Comments

  • 0
    Avatar
    Ian Rimmer

    Hi 

     

    I have just downloaded the android version .  The night time session lasts for 28m according to the title screen but when playing only lasts 24m and 3s. This then cuts off.   This iS not to do with the online sleeping.  

     

    Thanks 

  • 1
    Avatar
    Mervyn Beattie

    I have this problem on a new iPhone SE. It is not specific to Android.

  • 0
    Avatar
    Mervyn Beattie

    FYI - I have received an explanation from Once Byten explaining the missing  4 minutes of audio from the night-time hypnotic audio session.

    There are two modes of listening which can be selected by clicking on the Zzz icon in the status bar. Sleep mode (the default) is 24 mins 4 secs long and ends with the sentence 'Now you can release that brilliance.' To hear the full recording select Wake Mode. 

     

  • 0
    Avatar
    Ian Rimmer

    I have just received the same explanation. Will try it tonight.

    Thanks

  • 0
    Avatar
    Enright78

    I have the same issue but can't see a status bar on my iPhone 6 version

  • 0
    Avatar
    victoria Holmes

    Hi Im having trouble with the nighttime hypnotic session . I've tryied turning my display to 30 mins but it is cutting out after 5 mins . The first 6 days were ok . 7 th day the problems started . I uninstalled it . And installed again but no fix

  • 0
    Avatar
    victoria Holmes

    Sort this the f#£k out

  • 0
    Avatar
    victoria Holmes

    Fix it !!!!!!!!!

Please sign in to leave a comment.
Powered by Zendesk